***Subscriptions automatically renew on the 1st of every month until cancelled.***


Frequently Asked Questions


How often will my subscription be re-billed? and how do I cancel?

Your subscription will renew every month on the 1st of the month.
CANCEL BEFORE THE 1ST TO AVOID BEING CHARGED. 

SIMPLY LOG INTO YOUR ACCOUNT TO CANCEL. 

If you do not cancel before the 1st we have already began producing your box which is why we are unable to reimburse or cancel once a renewal is billed.


Please log in to your account and cancel. Emailing to cancel is not a valid cancellation. 

Thank you for understanding!



PLEASE NOTE:

 WE ARE A VERY SMALL BUSINESS. ONE PERSON AND 3 CATS TO BE EXACT. WE SHIP THE LAST WEEKEND OF THE MONTH BECAUSE OUR PRODUCTS ARE MADE ONCE WE GET OUR NUMBERS IN ON THE 12TH OF THE MONTH. PERIODICALLY SHIPMENTS MAY ARRIVE A FEW DAYS AFTER BEING REBILLED FOR THE FOLLOWING MONTH. I KNOW THIS CAN BE VERY ANNOYING AND I DO MY BEST TO AVOID IT. I WILL CONTINUE TO WORK ON IMPROVING THE SHIPPING TIMELINE. ;)


WHAT'S IN THE BOX?

Each month you will receive the items below in a specific SURPRISE theme based on books, movies, tv shows and other awesomeness: 

 

REGULAR SUBSCRIBERS:

* 1 8x10 print on premium heavy weight matte card stock (frames are not included!)

* 1 full color bookmark 

* 1 die-cut sticker

* 1 die-cut magnet

* 1 button pin

* 1 limited edition Fandom Trading Card  (multiple designs are made each month)

* Postcards, sticker sheets and other fun items may also be included during certain months!


BOX + T-SHIRT SUBSCRIBERS:

* 1 unisex t-shirt

* 1 8x10 print on premium heavy weight matte card stock (frames are not included!)

* 1 full color bookmark 

* 1 die-cut sticker

* 1 die-cut magnet

* 1 button pin

* 1 limited edition Fandom Trading Card  (multiple designs are made each month)

* Postcards, sticker sheets and other fun items may also be included during certain months!


BOX + TANK TOP SUBSCRIBERS:

* 1 amazing racerback tank top

* 1 8x10 print on premium heavy weight matte card stock (frames are not included!)

* 1 full color bookmark 

* 1 die-cut sticker

* 1 die-cut magnet

* 1 button pin

* 1 limited edition Fandom Trading Card  (multiple designs are made each month)

* Postcards, sticker sheets and other fun items may also be included during certain months!


BOX + HOODIE SUBSCRIBERS:

* 1 hooded sweatshirt

* 1 8x10 print on premium heavy weight matte card stock (frames are not included!)

* 1 full color bookmark 

* 1 die-cut sticker

* 1 die-cut magnet

* 1 button pin

* 1 limited edition Fandom Trading Card  (multiple designs are made each month)

* Postcards, sticker sheets and other fun items may also be included during certain months!

-PLEASE NOTE: BOXES AND HOODIES ARE SENT IN 2 SHIPMENTS SO YOU WILL RECEIVE 2 TRACKING EMAILS AND 2 PACKAGES.


SHIRT ONLY SUBSCRIBERS:

* 1 t-shirt of the month

TANK TOP ONLY SUBSCRIBERS:

* 1 tank top of the month

HOODIE ONLY SUBSCRIBERS:

* 1 hoodie of the month 


--PLEASE NOTE: TANK TOP AND SHIRT COLORS MAY DIFFER DUE TO AVAILABILITY

HOW MUCH IS SHIPPING?

Shipping inside the United States varies per box from $2.50-$5.00


 We do ship internationally! International shipping is currently $8.00 per box.



WHEN WILL I RECEIVE MY BOX?
BOXES SHIP THE 18TH-29TH OF THE MONTH.


*IF YOU SIGN UP AFTER THE 11TH OF ANY MONTH YOU WILL NOT RECEIVE A BOX UNTIL THE END OF THE FOLLOWING MONTH.


CAN YOU TELL ME THE THEME BEFORE I ORDER/CANCEL?
Unfortunately the themes and ideas are always changing, we cannot guarantee any themes will be announced in advance.


HOW DO THE SHIRTS FIT?

The t-shirts are unisex and fit pretty true to size, sometimes slightly larger. If you prefer a tighter fit I suggest sizing down.


HOW DO THE TANK TOPS FIT?

As with most racerback tank tops they tend to run small. I suggest sizing up!


HOW DO THE HOODIES FIT?

The hoodies are unisex and true to size!


WHO DO I CONTACT IF I HAVE QUESTIONS?

Please do not hesitate to email info.halfbloodprints@gmail.com




CAN I CHANGE MY SUBSCRIPTION PRODUCT FOR THIS MONTH IF I'VE ALREADY BEEN CHARGED?

If you have a current subscription and want to change it FOR THIS MONTH, and it is not after the cut off date (the 11th) 

the only way to do that is to login and change your subscription product. 

THEN you need to email me at info.halfbloodprints@gmail.com and let me know you'd like me to activate your new product. Please make sure you include your full name and verify the changes you'd like made.

You will be refunded your renewal charge from the 1st of the month and RECHARGED the new price as soon as I get your email and manually edit your subscription. So that means you might have to wait a few days for the refund to come through but you'll be charged immediately. (sorry I wish I had more control over that part).

If you don't want your changes to start until the following month, just change your subscription product before the 1st and you'll be good to go!!!!

again you can always email me at info.halfbloodprints@gmail.com if you need help!